Privacy Policy

Franquiana ("we", "us", or "our") provides predictive risk management and financial planning tools for long-term household financial planning. This Privacy Policy explains what information we collect when you interact with our website and services, how we use it, who we share it with, and the choices available to you regarding your information.

By accessing or using our website or requesting access to our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services.

We may collect the following categories of information:

• Contact information: name, email address, phone number, and company or household details you provide through forms on our website.
• Account and request information: details submitted when requesting access to our services, including inquiries, preferences, and correspondence.
• Technical information: IP address, browser type, device identifiers, and general usage data collected automatically through standard web technologies such as cookies and server logs.
• Financial planning data: where you choose to share financial or household information as part of using our planning tools, this data is processed solely to deliver the requested service.

We do not knowingly collect sensitive personal information beyond what is necessary to provide our services, and we do not collect information from individuals we know to be minors.

Information collected is used to:

• Respond to inquiries and requests for access to our services;
• Operate, maintain, and improve our website and underlying analytical tools;
• Communicate updates, service-related notices, and, where permitted, relevant information about our offerings;
• Monitor and analyze usage trends to improve functionality and security;
• Comply with legal obligations and enforce our terms and policies.

We do not sell personal information to third parties.

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract or take steps prior to entering one, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided those interests are not overridden by your data protection rights.

Our website may use cookies and similar technologies to recognize repeat visits, remember preferences, and understand how visitors use our site. Most browsers allow you to control cookies through their settings, including blocking or deleting them. Disabling cookies may affect certain features of the website.

We may share information with:

• Service providers: third parties who assist with hosting, analytics, communications, or other operational functions, bound by confidentiality and data protection obligations.
• Legal and compliance purposes: where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate confidentiality safeguards.

We do not share personal information with unrelated third parties for their own independent marketing purposes.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including satisfying legal, accounting, or reporting requirements. Retention periods may vary depending on the type of information and the context in which it was collected.

We implement reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to us.

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to certain processing, as well as the right to data portability and the right to withdraw consent where processing is based on consent. To exercise any applicable rights, please contact us using the details on our Contact page.

We will respond to verifiable requests in accordance with applicable law and within a reasonable timeframe.

Information may be processed or stored in locations outside your country of residence. Where such transfers occur, we aim to ensure that appropriate safeguards are in place consistent with applicable data protection requirements.

Our website may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us through the contact details provided on our Contact page.